Shipping policy

Shipping Policy

At AdoraCanvas, every painting is carefully handcrafted and customized just for you. Because each artwork is made to order, please allow time for both processing and shipping.

Order Processing Time

All custom oil paintings are individually created by our artists with attention to detail and quality.

Processing Time: 4–6 working days

This includes:

  • Artwork creation
  • Quality inspection
  • Secure packaging

Shipping Options

We offer the following shipping methods to meet your needs:

Standard Shipping

Estimated delivery times after order processing:

  • USA

7–14 business days
  • UK

8–14 business days
  • Australia

8–14 business days
  • UAE

8–14 business days

Please note that delivery times are estimates and may vary due to customs clearance, holidays, or courier delays.

Order Tracking

  • Once your order is shipped, you’ll receive an email with a tracking number.
  • Use this tracking number to monitor your package's progress until it reaches your doorstep.

Order Changes or Modifications

  • Double-check your order before confirming.
  • If you need to make changes, contact our customer support team immediately.
  • Modifications may not be possible once production has started.

Shipping Address

  • Please provide accurate and complete shipping information during checkout.
  • We are not responsible for delays or lost packages caused by incorrect addresses.

Damaged or Lost Items

  • If your package is damaged or lost during shipping, contact us within 14 days of receiving the shipping confirmation email.
  • We will promptly assist you in resolving the issue.

Important Information

  • Please make sure your shipping address is accurate before placing your order.
  • Delivery delays may occur during peak seasons or unforeseen circumstances.
  • Customs fees or import duties (if applicable) are the responsibility of the customer.

If you have any questions regarding shipping or delivery, feel free to contact our support team via Email adoracanvas@gmail.com or WhatsApp: +19297189734

Questions or Concerns

If you have any questions about shipping, order tracking, or need help with your order, contact our friendly customer support team at adoracanvas@gmail.com.

Thank you for choosing AdoraCanvas.com to bring your memories to life. Your satisfaction is our priority!